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Overview

The general steps for installing AMS onto a phone are:

  1. Check you have a compatible phone.
  2. Check you have the right data plan.
  3. Visit http://kinross-wap.net from your phone.
  4. Click the 'install' link.
  5. Follow the instructions on your phone.

Installation

Compatible Phones

AMS works on most recent Android Phones and Tablets, Nokia devices and BlackBerry devices. Specifically it works on phones supporting Android 2.2+, MIDP 2.x and CLDC 1.1 and BlackBerry phones using BlackBerry OS 4.6 and greater. Examples devices include HTC Sensation, Samsung Galaxy S 2, Motorola XOOM etc Nokia Series 40 3rd edition (and greater) phones 6085, 6233, 6234, etc.; N Series (N70, N80, N81, N95 etc.); E Series (E61, E65, E90 etc.); BlackBerry Pearl, Curve, Bold.

If you are unsure if your phone will work with AMS file a support ticket at http://support.kinrossgroup.com with details of the phone you are enquiring about.

Data Access

Pre Pay and Vodafone Live

AMS does not currently work using the Vodafone Live access point, also know as "VFNZ Gateway" or "VF Live".

To use AMS you will need a data access for the device you are installing onto. This must be setup before you install. Call your mobile provider and ensure you have data access for your account as well as the specific phone number of the device you will be using for AMS. Also you should make sure you have the correct Access Point settings. The recommended settings for New Zealand, Fiji and PNG users are:

Network

APN

Alternative APN

Telecom XT

internet.telecom.co.nz

direct.telecom.co.nz

Vodafone NZ

VFNZ Internet

internet

Digicel PNG

internet.digicelpng.com

N/A

Digicel Fiji

internet.digicelfiji.com

N/A

On Nokia Series 40 devices, such as the 6085, this access point must be set as the preferred access for the device, see the Nokia Series 40 Setup page for more information. Other Nokia devices will prompt you for the access point to use when a connection is required.

See the Service Configuration page for more information on obtaining the correct access point settings for your phone.

BlackBerry users can connect via a BlackBerry Enterprise Server (BES), BIS-B or Direct TCP. See the BlackBerry Setup page for more information.

Installing the AMS Client

BlackBerry Install

Visit the BlackBerry Setup page for BlackBerry specific install instructions.

J2ME Install

Visit the J2ME Setup page for J2ME / Nokia specific install instructions.

AMS uses an OTA (Over The Air) installation methods. The process is essentially the same across different mobile devices but varies in details such as storage location. The general process is:

  1. Locate your phone's WAP browser.
  2. Visit http://wap.ams.io
  3. Your device should be automatically detected.
  4. Clicking the install link will start the download and install process.
  5. Follow instructions on the phone.
  6. Locate AMS on the phone. (This location will vary according to your handset. It can be in the main Apps list or inside an Applications or even a Games folder. On some Nokia devices it will be installed in a folder called "My Own" or "Installations").
  7. Start AMS and you will be presented with the Authentication Screen.

The following illustrates this process on a HTC Sensation.

Sample AMS Installation for Android Using a HTC Sensation

Enable Applications From Unknown Sources

AMS for Android is not available via Android Market. To allow installation from the website go to your device 'Settings' -> 'Applications' and tick 'Unknown Sources'.

Using the Web browser to download AMS

Locate the Web browser and enter "http://wap.ams.io" as the address:

Click on the link that states your device's make and model.

The application will now download. Open the list of downloads via the 'Download Menu'.

Touch the file named 'AMS.apk' and confirm the install.

Open the application and you will be at the login screen.

Using AMS

Authentication

After starting the AMS Mobile client for the first time you will need to login. The username and password required are those for the mobile account that this phone corresponds to. Enter your details and press "Login".

Once you have successfully authenticated the messages screen will be displayed. From here you can create new messages or view your lists.

When you login for the first time your templates and lists should be downloaded. You will need these before you can send or receive messages. If you need to update manually you can press 'Update' when composing a message or when viewing your lists.

Getting New Messages

To manually download new messages go to the messages screen and select "Download" from the menu.

Troubleshooting

The most common problem encountered with installing AMS is ensuring you have data access from your phone that allows access to the AMS server. For most NZ users this means having access to either the "VFNZ Internet" access point(Vodafone) from your phone or "internet.telecom.co.nz" (Telecom) This usually involves having a data plan for your mobile. Talk with your account manager to determine the right plan for you.

Once you have a data plan in place for your mobile you need to make sure you have the correct access point settings are installed. For Nokia phones see the Service Configuration page for information about settings the settings sent to your phone.

You can test if you have correct access by selecting either the "VFNZ Internet" access point or the "internet.telecom.co.nz" access point and using your phones browser to connect to http://ams.kinrossgroup.com. If you already have the AMS mobile client installed you can go to "Settings" -> "Test Connection" from within AMS to check your connection's status. The "Test Connection" methods should return "Connection OK" if everything is set correctly.

Other things to check are:

  1. Make sure "Host" on the "Settings" screen of AMS is set to: g.ams.io on Android otherwise ams.kinrossgroup.com
  2. Make sure "Port" on the "Settings" screen of AMS is set to: 80
  3. Ensure you have a Mobile Account setup and are using the right username and password
  4. Ensure you have a compatible phone
  5. Ensure you have enough signal to establish a data connection
  6. Ensure your data connection is working - you can test this by visiting a website using you phone's web browser
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