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Overview

The general steps for installing AMS onto a phone are:

  1. Check you have a compatible phone.
  2. Check you have the right data plan.
  3. Visit http://kinross-wap.net from your phone.
  4. Click the 'install' link.
  5. Follow the instructions on your phone.

Installation

Compatible Phones

AMS works on most recent Nokia and other J2ME devices. Specifically it works on phones supporting MIDP 2.x and CLDC 1.1 and BlackBerry phones using BlackBerry OS 4.2 and greater. Examples devices include Nokia Series 40 3rd edition (and greater) phones 6085, 6233, 6234, etc.; N Series (N70, N80, N81, N95 etc.); E Series (E61, E65, E90 etc.); BlackBerry Pearl and Curve.

If you are unsure if your phone will work with AMS file a support ticket at http://help.kinrossgroup.com with details of the phone you are inquiring about.

Data Access

Pre Pay and Vodafone Live

AMS does not currently work using the Vodafone Live access point, also know as "VFNZ Gateway" or "VF Live".

To use AMS you will need a data access for the device you are installing onto. This must be setup before you install. Call your mobile provider and ensure you have data access for your account as well as the specific phone number of the device you will be using for AMS. Also you should make sure you have the correct Access Point settings. The recommended settings for New Zealand, Fiji and PNG users are:

Network

APN

Alternative APN

Telecom XT

internet.telecom.co.nz

direct.telecom.co.nz

Vodafone NZ

VFNZ Internet

internet

Digicel PNG

internet.digicelpng.com

N/A

Digicel Fiji

internet.digicelfiji.com

N/A

On Nokia Series 40 devices, such as the 6085, this access point must be set as the preferred access for the device, see the Nokia Series 40 Setup page for more information. Other Nokia devices will prompt you for the access point to use when a connection is required.

See the Service Configuration page for more information on obtaining the correct access point settings for your phone.

Installing the J2ME AMS Client

AMS uses an OTA (Over The Air) installation method similar to other mobile Java applications. The process is essentially the same across different mobile devices but varies in details such as storage location. The general process is:

  1. Locate your phone's WAP browser.
  2. Visit http://wap.ams.io
  3. Select the appropriate version for your phone (there are only 2).
  4. Clicking the install link will start the download and install process.
  5. Follow instructions on the phone. Ignore any security warnings.
  6. Locate AMS on the phone. (This location will vary according to your handset. It can be inside an Applications or even a Games folder. On some Nokia devices it will be installed in a folder called "My Own" or "Installations").
  7. Start AMS and you will be presented with the Authentication Screen.

The following illustrates this process on a Nokia E63.

Sample AMS Installation Using A Nokia E63

Using the WAP browser to download AMS

The WAP browser on the Nokia E63 is called "Web". On other Nokia devices it can also be called "Internet", "Services" and on some Vodafone branded handsets it is called "Vodafone Live".

Locate the WAP browser:

Select "Go to" -> "Navigation Options" -> "Go to web address" from the menu.

Enter "http://kinross-wap.net" as the address:

If the phone asks for which access point to use, select appropriate option (see above for access point informaiton). On the website click the install link, which should display your phone model, and choose "Yes" to download. Older versions are further down the page.

Continue through any security warnings or application information alerts. If prompted choose the phone memory as the install location.

AMS will now be downloaded. You should see "Install Complete" at the end.

Go to the "Installations" folder from the main menu and select AMS to start.

Using AMS

Authentication

After starting the AMS Mobile client for the first time you will need to login. The username and password required are those for the message box that this phone corresponds to. Enter your details and select "Login" from the menu.

Once you have successfully authenticated the main screen will be displayed. From here you can download your assigned templates. You must do this before you can start sending and receiving messages.

Installing Assigned Templates

To install your assigned templates onto the phone, go to the "New Messages" section and select "Update" from the menu. The phone will then connect to the AMS server and download your templates.

Lists

Make sure you update your lists as well.

Getting New Messages

To manually download new messages go to your inbox and select "Download" from the menu.

Troubleshooting

The most common problem encountered with installing AMS is ensuring you have data access from your phone that allows access to the AMS server. For most NZ users this means having access to either the "VFNZ Internet" access point(Vodafone) from your phone or "internet.telecom.co.nz" (Telecom) This usually involves having a data plan for your mobile. Talk with your account manager to determine the right plan for you.

Once you have a data plan in place for your mobile you need to make sure you have the correct access point settings are installed. For Nokia phones see the Service Configuration page for information about settings the settings sent to your phone.

You can test if you have correct access by selecting either the "VFNZ Internet" access point or the "internet.telecom.co.nz" access point and using your phones browser to connect to http://ams.kinrossgroup.com. If you already have the AMS mobile client installed you can go to "Settings" -> "Test Connection" from within AMS to check your connection's status. The "Test Connection" methods should return "Connection OK" if everything is set correctly.

Other things to check are:

  1. Make sure "Host" on the "Settings" screen of AMS is set to: ams.kinrossgroup.com
  2. Make sure "Port" on the "Settings" screen of AMS is set to: 80
  3. Ensure you have a Message Box setup and are using the right username and password
  4. Ensure you have a compatible phone
  5. Ensure you have enough signal to establish a data connection
  6. Ensure your data connection is working - you can test this by visiting a website using you phone's web browser

Jad & Jar Attributes Not Match Error

Sometimes when installing AMS on Nokia phone you can error an error message "Jad and Jar attributes do not match ". This is due to getting a cached copy of an old Jad file as part of the intall process. See the Jad And Jar Attributes Not Match Error page for more information.

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